Senior Medicare Patrol
Senior Medicare Patrol
Embedded Files
Our Purpose
Our Purpose
In 2010, we partnered with the Utah Department of Aging Senior Medicare Patrol (SMP) program in Salt Lake City. Our purpose is to focus on prevention, with a mission of empowering Medicare beneficiaries, their families, and caregivers to prevent, detect, and report health care fraud and identity theft, errors, and abuse through outreach and education. We are uniquely positioned to give and be the contact source of educating and training on Medicare scams, fraud and discuss/answer the 10-Most Common Medicare Questions an individual/client may have.
The SMP is a national program for people with Medicare of all ages. SMP is administered by the Administration for Community Living. To learn more, volunteer or to locate your local Senior Medicare Patrol please call 1-877-808-2468 or visit https://www.smpresource.org.
Do you think you are a victim of Medicare fraud or abuse?
Do you think you are a victim of Medicare fraud or abuse?
If you need help contacting your local SMP, fill out the form here: https://smpresource.news/Contact
If you need help contacting your local SMP, fill out the form here: https://smpresource.news/Contact
With the Northern Utah Coalition, Inc. (NUC) and the Utah Senior Medicare Patrol (SMP) collaboration for over 15 years, we offer a one hour or less FREE Protecting Medicare and You from Identity Theft and discuss Medicare's 10-Most Common Questions presentation to your business or organization. For more information or to schedule a presentation, call Monday-Thursday, 9:00 am-5:00 pm at (801) 393.4153.
If you have questions or need help understanding when you can join or switch Medicare, don’t hesitate to talk to a SHIP (State Health Insurance Assistance Program) counselor for personalized guidance. shiphelp.org
You have two options for how to get your Medicare coverage. Here's a quick overview of the differences and similarities between Original Medicare and Medicare Advantage. You may choose one option and later decide to try the other. Be aware that there are limitations on when you can make these changes.
Call your State Health Insurance Assistance Program (SHIP) with your Medicare questions or to compare your Medicare coverage options. shiphelp.org/locations
#MedicarePlans #MedicareHelp #MedicareAdvantage #originalmedicare
You can change your Medicare Advantage and Medicare Part D drug coverage when specific events happen in your life. For example, if you move to a new place or lose other health insurance coverage. These chances to make changes are called Special Enrollment Periods. What changes you can make and when you can make them depend on what's happening in your life. If you have questions or need help making enrollment changes, call 1-800-MEDICARE (1-800-633-4227) or your local SHIP program 877-839-2675.
Did you know that Medicare covers one depression screening per year?
The screening must be done in a primary care doctor’s office or primary care clinic that can provide follow-up treatment and referrals.
Learn more about Medicare's coverage of mental health services from your local SHIP through the SHIP National Technical Assistance Center. #mentalhealthawareness #SeniorMedicarePatrol
Traveling this winter season! As we embark on our adventures, it’s important to remember that if you’re traveling outside the U.S., Medicare typically doesn’t cover healthcare there. Exceptions are made in emergencies in neighboring territories or if a foreign hospital is closer than the nearest U.S. facility.
If you’re planning a trip, consider looking into travel insurance for better coverage while you’re away. It’s a smart move to check with an insurance agent or travel agent for more info and costs. Just remember, not all travel insurance includes health coverage, so be sure to read the details carefully! Enjoy a safe and wonderful fall and winter creating great memories!
#MedicareCoverage #TravelInsurance #MedicareHelp #FirstDayOfSummer
If you’re in a Medicare Advantage Plan and considering a change, you have until March 31 to explore your coverage options and find a better fit. Review your options at www.medicare.gov/plan-compare.
As you prepare for retirement and become eligible for Medicare, it's important to review your current health coverage options, including any retiree insurance from your employer. Make sure to enroll in Medicare Part A and Part B within the designated time frame to avoid penalties and ensure you receive full benefits. Additionally, consider consulting with an employer benefits administrator or your local SHIP to understand how your retiree coverage integrates with Medicare and whether you need supplemental insurance.
Wondering about Medicare's Extra Help program and 2026 eligibility? Anyone with Medicare can get Medicare prescription drug coverage (Part D). The Extra Help is estimated to be worth about $5,700 per year. Many people are eligible for these big savings and don’t know it.
Medicare's Extra Help program becomes even more helpful in 2026 because recent changes expand its eligibility, lowering costs for more people with limited resources, with $0 premiums/deductibles and capped copays ($5.10 generic/$12.65 brand-name), ensuring they pay $0 for drugs after reaching a $2,100 out-of-pocket threshold, helping them afford medications as general Medicare costs rise.
To find out if you're eligible for Extra Help, Social Security (SSA) will need to know the value of your savings, investments, real estate (other than your home), and your income. SSA also needs information about you and your spouse if you are married and living together.
Your local State Health Insurance Assistance Program (SHIP) can help you understand your eligibility and how to apply. They can also see if there are other cost assistance programs you may be eligible. Visit shiphelp.org to learn more!
Good news for people with Medicare enrolled in Part D who rely on the most expensive prescription drugs. The 10 medications included in the first set of discounts that went into effect January 1st, 2026, are Eliquis, for treatment of blood clots; Enbrel, for rheumatoid arthritis; Entresto, for heart problems; Farxiga, for diabetes; Imbruvica, for cancer; Januvia, for diabetes; Jardiance, for diabetes; Novolog, for diabetes; Stelara, for Crohn’s disease; and Xarelto, for blood clots.
The best part is you don't have to do anything for these savings. Changes are coming automatically, so keep an eye on your prescriptions.
More brand-name drugs are added to the discounts every year. Prices are being negotiated for the next 15 drugs and will be effective in 2027.
To find pharmacies you can use in your area, or which plans cover your drugs, visit medicare.gov/plan-compare
#MedicareCosts #Eliquis #Enbrel #Entresto #Farxiga #Imbruvica #Januvia #Jardiance #Novolog #Stelara #Xarelto
credit: SMP National Resource Center
If you have Medicare, you have the right to choose someone to help you with your Medicare questions and problems. This helper is called an authorized representative.
They can help you pick a Medicare plan, sign up for Medicare, and take care of your Medicare benefits. They can talk to Medicare for you, fill out forms, and help you make choices. This person can be a family member, friend, caregiver, or anyone you trust.
If you would like someone else to help you make your Medicare decisions, such as a spouse, child, or friend, a form can be signed (Form CMS-1696) to make that person an authorized representative.
Learn more about planning for future health care needs by visiting our blog: www.shiphelp.org/preparing-future-health-care-needs/
Medicare has recently updated the mailing frequency for paper statements. As of January 1, 2026, mailed Medicare Summary Notices (MSNs) are now sent every 180 days (twice a year). Create a Medicare.gov account to access your MSNs monthly if you have processed claims.
You may also view your Original Medicare claims, print your Medicare card or order a replacement, compare health and drug plans, check your Part B deductible status, and pay premiums online.
Visit Medicare.gov and click "Log In" then "Create Account" to get started.
SHIPs are trained and certified Medicare counselors who know Medicare inside and out. They're especially helpful if you find government websites confusing or overwhelming. You can receive one-on-one, in-person assistance from SHIP counselors at no cost to you. Visit shiphelp.org to learn more.
Are you new to Medicare or facing some challenges? We’re here to help! In this video, you'll learn how your local State Health Insurance Assistance Program (SHIP) can support you. Our trained counselors offer free and private help for questions about costs, coverage, finding doctors, and fixing billing issues. Medicare can be confusing, but you don't have to navigate it alone!
Full video: youtu.be/2nDOXhvHy2c
The SHIP program locator is an easy-to-use tool that helps you find local SHIP programs in your area. Whether you have questions about Medicare, Medicare cost assistance programs, or how other health coverage works with Medicare, you can connect with trained counselors who offer free and unbiased support. With SHIP’s assistance, you can make informed choices about your health insurance and ensure you get the care you need. Visit shiphelp.org/locations/
Q: What happens after I sign up for Medicare?
A: You’ll get a welcome package with your Medicare card and Medicare Number. You’ll need your Medicare Number to create your secure Medicare account online at www.medicare.gov/account.
Are your out-of-pocket costs adding up every time you go to the doctor? You may want to learn about Medigaps—the supplemental insurance policies that work with Original Medicare. This blog covers the basics of Medigaps, when you can purchase one, and how they compare to other coverage options. shiphelp.org/medigaps
Join our amazing team of SHIP volunteers! Our diverse and multilingual counselors bring empathy and understanding to those navigating Medicare, offering personalized support to our community. By volunteering, you can make a real difference in someone’s life while gaining valuable experience and connections. Together, we create a stronger community that understands and respects the unique challenges faced by individuals navigating Medicare. We believe that everyone deserves access to the resources they need, and our volunteers are here to help! Learn more:shiphelp.org/volunteers
Many people wonder if they need to enroll in Medicare when they turn 65 if they have employer-sponsored health insurance. The answer can vary based on several factors.
Misunderstandings can lead to late enrollment penalties, gaps in coverage, and unexpected health costs. Read this blog from SHIP National Technical Assistance Center to learn more about Medicare and employer coverage. https://www.shiphelp.org/.../medicare-and-employer-coverage
Have you heard of an MSN, also known as a Medicare Summary Notice? This is an important document that is sent to Medicare beneficiaries at least twice a year with claims or services your Medicare number was billed for. Make sure you review them and that you were billed for what you were supposed to be. If you see something concerning, report it!
If you want to see claims sooner, you can create a free account at medicare.gov.
#northernutahcoalition
Reference: www.shiphelp.org or www.smpresource.org
Social Security Online Access
Did you know you can manage your Social Security online by creating a my Social Security account?
Reference: www.smpresource.org
My Social Security is a secure account that puts you in control with access to your information from any device. Encourage a family member to create their personal my Social Security account today: http://ow.ly/AQVz50L1iTX.
SMP Consumer Fraud Alert
For years, scammers have focused directly on seniors – posing as Medicare agents, tech support, or long-lost relatives. But recently, a troubling shift has emerged: Fraudsters are increasingly targeting family members instead. Read more: https://smpresource.org/scammers-target-family-members/.
Your Medicare number is just as important as your Social Security or credit card number. Make sure you guard it by never giving it out or confirming it over the phone. If a caller asks you for it for any reason, hang up.
Stay alert — Medicare will never call you unless you’ve contacted us directly first. Never share your Medicare Number with anyone except your doctor or people you know should have it. Protect your info and protect yourself! https://go.medicare.gov/3YtDpj4
Don't fall for this scammer trick!! People with Medicare are NOT getting new cards this year. However, some scammers might try to trick you into thinking they are. They may say that Medicare is sending out new cards, like a plastic card or one with a chip. The scammers might ask you to confirm your identity before they send you the new card. This could mean asking for your Medicare number. This is a way for them to steal your personal or financial information. Contact your local SMP program if you believe you have experienced possible Medicare fraud. smpresource.org
Did you know the SMP Resource Center partners with a wide range of federal agencies, organizations, associations, and law enforcement who share our goal of educating and empowering Medicare beneficiaries, caregivers, and others to prevent, detect, and report Medicare fraud? Take a look at all of the great organizations we are lucky to call a partner.
Did you know the SMP Resource Center partners with a wide range of federal agencies, organizations, associations, and law enforcement who share our goal of educating and empowering Medicare beneficiaries, caregivers, and others to prevent, detect, and report Medicare fraud? Take a look at all of the great organizations we are lucky to call a partner.
https://smpresource.org/what-smps-do/partners/?fbclid=IwY2xjawQB0idleHRuA2FlbQIxMQBzcnRjBmFwcF9pZBAyMjIwMzkxNzg4MjAwODkyAAEeLT3tAZd7OwdZyeHMOZO0XFpXNMyK45Ej6usglPVo0tsWBsT75VFoQ-QzVac_aem_kVkDXX4MAs-2Hzn4F_Fb3A
The SMP has heard reports of urinary catheter kits showing up as claims on Medicare statements. Please review your Medicare statements and look through all claims. If you see something that seems wrong or you don't understand, contact the #SeniorMedicarePatrol!
Have you heard about the fraud-fighting tool from the SMP? The My Health Care Tracker is free to you at your local SMP. These are free resources to Medicare beneficiaries to record their health care appointments in.
If you would like a tracker, contact your #SeniorMedicarePatrol at 877-808-2468.
Learn more about the My Health Care Tracker here: https://smpresource.org/you-can-help/my-health-care-tracker/.
Unlike Original Medicare, Medicare Part C and Part D are administered, marketed, and sold by private insurance companies. The Centers for Medicare & Medicaid Services (CMS) has guidelines for marketing Medicare Part C and Part D insurance that protect beneficiaries from manipulative and deceptive sales and enrollment tactics.
Plan sponsors and their representatives, including agents and brokers, must follow strict guidelines when they wish to market to beneficiaries. A fundamental principle is that marketing cannot be conducted under the guise of education.
To report suspected Medicare marketing violations or enrollment issues, contact the Senior Medicare Patrol by calling 877.808.2468 or by emailing info@smpresource.org.
Attention: There are reports of SMPs calling Medicare beneficiaries offering free equipment or asking for financial information. This is not the SMP. SMPs will never offer products or ask for money. If you get a call like this, hang up and report it to the SMP.
If you want to confirm the SMP really is calling you, contact us at 1-877-808-2468 or smpresource.org/locator.
#ScamWarning #ImposterScam #SeniorMedicarePatrol #PhoneScams
If you get an unexpected call and they say they are from Medicare, Social Security, or the IRS, hang up. Do not give out personal information to someone who calls you claiming they are from Medicare or other government agencies.
These places won't call you. If you’re unsure if it’s really them, call them back and ask if anyone was trying to reach you. #PhoneScams #Spoofing #ImposterScams #Medicare
For more information on Medicare fraud/scams and how to prevent it, call Northern Utah Coalition, Inc. at (801) 393.4153 or click the link www.smpresource.org.
It's not your fault that you were scammed. Don't be embarrassed or ashamed. We know it's hard to deal with, but the SMP is here to help! Take action and report what happened so it doesn't happen to you again or to someone else.
Have you gotten a call saying your Medicare card is about to expire or has expired? Maybe a mention of a new card with a microchip? This is a scam. Medicare cards never expire and they do not have microchips. If you gave out your information, please report it to the SMP.
It's okay to let a call go to voicemail. In fact, it's one of the best ways to prevent a scam! Let callers leave a message and you can decide whether or not to call them back.
1. This gives you time to think about what they are saying and doesn't put pressure on you.
2. You can look up phone numbers to be sure the calls were from real organizations.
3. If they don't leave a message, then you don't need to worry about it.
Protect yourself from being scammed by screening calls. Follow the SMP National Resource Center for more information.
Reference: www.smpresource.org
Exciting news - The Senior Medicare Patrol has a brand-new app! The SMP Medicare Tracker app will help you prevent, detect, & report Medicare fraud, errors, & abuse with news, scam alerts, an interactive game, & a digital My Health Care Tracker!
What feature are you most excited about?
Have you ever wondered what the difference is between fraud, errors, or abuse? This scale of intent can help show the difference. #MedicareFraud #SeniorMedicarePatrol #PreventDetectReport
Sign up for emails from #Medicare to get updates and important reminders sent right to your inbox. Visit www.Medicare.gov and scroll down to “Get important new & updates” to sign up.
SMP Monthly Newsletters
SMP Monthly Newsletters
March 2026
February 2026
January 2026
Page updated
Google Sites
Report abuse